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Monday - Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Frequently Asked Questions about Auto Repairs in Surrey
At Fast Service Auto Repairs Ltd in Surrey, we understand that vehicle maintenance and repairs can raise many questions. With over 50 years of combined experience, our team is here to provide clear, honest answers and professional guidance to keep your vehicle running smoothly and safely. Have more questions? Call us today!
We service most makes and models, including domestic, import, gas, and hybrid vehicles. While we don’t perform battery repairs on EVs, we do handle tires, brakes, suspension, and wheel alignments for electric vehicles.
Yes — for non-battery services. We handle tires, brakes, suspension, steering, and alignments. We do not service EV battery systems or high-voltage components.
We provide full mechanical services, including diagnostics, brakes, suspension, steering, tires, wheel alignments, maintenance, and general repairs. If it’s not battery-related on an EV, we can likely handle it.
Yes. We are a Designated Inspection Facility approved by the Motor Vehicle Branch of BC. We provide inspections for rideshare vehicles and ensure your vehicle meets required standards so you can get approved quickly.
Typically, approximately 60 minutes. We recommend booking ahead to avoid wait times.
We inspect key safety and operational components, including brakes, tires, lights, suspension, steering, and general vehicle condition, based on rideshare requirements.
Yes, as we are an approved inspection facility for the Motor Vehicle Branch of the BC Government, we provide inspections for out-of-province vehicles.
Appointments are strongly recommended. Walk-ins are accepted when capacity allows, but booked customers are prioritized.
It depends on the job. Most services like oil changes, brakes, or inspections are done the same day. Larger repairs may require additional time — we’ll give you a clear timeline upfront.
We do our best to accommodate urgent requests. Call ahead — we’ll tell you immediately if we can fit you in.
We provide upfront estimates before any work begins. No surprises. If additional issues are found, we will contact you for approval first.
Yes, diagnostic time is billed. However, if you proceed with the recommended repair, we may apply part of that cost toward the repair.
We focus on delivering high-quality work at fair market rates.
Yes — we have a computerized wheel alignment machine. Proper alignment improves tire life, handling, and fuel efficiency (or battery efficiency for EVs).
Absolutely. We diagnose and repair shocks, struts, control arms, and related components to restore ride quality and safety.
Yes. We sell tires as well as handle tire installation, balancing, rotation, and repairs.
Yes — we stand behind our repairs. Specific warranty terms depend on the service, and we’ll outline that clearly.
Always. We’ll walk you through the issue in plain language and show you what needs attention so you can make an informed decision.
Yes. We prioritize safety-related issues, but you’re always in control of what work gets done.
We combine transparent pricing, fast turnaround, and clear communication. No upselling, no guessing — just accurate diagnostics and reliable repairs.
Yes. We can support small fleets and business vehicles with consistent, reliable service.
Delaying certain repairs (like brakes or suspension issues) can lead to higher costs and safety risks. We’ll tell you what’s urgent vs. what can wait.
We provide clear estimates, explain the work, and only proceed with your approval. No hidden fees.
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